Privacy Policy

Overview

Web Vibes ("we", "us", "our") is a digital growth studio based in Geneva, Switzerland. This privacy policy explains what personal information we collect, how we use it, and the choices you have. We are committed to protecting your privacy and being transparent about our data practices.

Information we collect

We collect information in the following ways:

• -Information you provide: When you contact us through our form, submit an enquiry, or communicate with us by email, we collect your name, email address, company name, and any details you choose to share in your message.
• -Usage data: We collect anonymous analytics data about how visitors interact with our website - pages visited, time spent, and general traffic patterns. See our Cookie Policy for details on how this works.
• -Technical data: Standard server logs may include IP address, browser type, and timestamps. This is used solely for security and site operation.

How we use your information

• -To respond to your enquiries and provide the services you request.
• -To improve our website, services, and content based on how visitors use them.
• -To send you relevant communications if you have requested them - we do not send unsolicited marketing emails.
• -To maintain the security and integrity of our website.
• -To comply with legal obligations.

Legal basis

Under the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP), we process your personal data on the following legal bases: your consent when you submit an enquiry or accept analytics cookies; our legitimate interest in responding to your communications and improving our services; and compliance with legal obligations where applicable.

Data sharing

We do not sell, rent, or trade your personal data. We do not share your information with third parties for marketing purposes. Your data may be processed by trusted service providers who help us operate our website and business (such as hosting providers), but only under contractual obligations to protect your data. We only disclose personal information where required by law.

Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law. Enquiry submissions are retained for the duration of our business relationship and a reasonable period thereafter. Analytics data is typically aggregated and anonymised within short timeframes.

Your rights

Under GDPR and Swiss data protection law, you have the right to:

• -Access the personal data we hold about you.
• -Rectify inaccurate or incomplete data.
• -Erase your personal data in certain circumstances.
• -Restrict or object to the processing of your data.
• -Data portability - receive your data in a structured format.
• -Withdraw consent at any time without affecting processing already carried out.

To exercise any of these rights, email us at info@webvibes.com. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local data protection authority.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International transfers

As a Geneva-based studio, we primarily process data within Switzerland. Where data is processed by service providers outside Switzerland or the EU, we ensure appropriate safeguards are in place, such as standard contractual clauses or an adequacy decision.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact

Questions about this policy or your personal data? Email us at info@webvibes.com.